- REGISTERING
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- Why do I need to register?
You only need to register on our site if you are making a purchase. By registering you are initiating an account that only you may access.
You may access your account by using your email address and a password that you have created. Only you will have access to this information. If you are signed up on our email list, this does not mean you are registered.
- How do I register?
Simply click on “my account” and you will be provided with a direct link that will walk you through the process.
If you have never purchased from us before, you must register with us to place an order. If you already have items in your cart and are ready to complete your order, simply click on “checkout”, and this will automatically direct you to our register page.
- What if I forget my password?
Simply visit this link. If you ever forget your password again, there is always a link on the “my account” page. By providing your email address, via a secure, encrypted connection, ReplicaFootballShirtsOnline.com will email you a new password that you may later change by visiting “my account” once you log-in successfully.
Passwords are case sensitive and must include a number or punctuation character.
- How do I change my password?
Once you log-in to your account, you may change your password by clicking on “my account”. Then click on “Account Information”. Next click on the link that says: “Change password”. Enter your new password and click on “Submit”.
“My account” is a useful destination for configuring your replicafootballshirtsonline.com account to your liking.
- How do I make changes to my account profile?
Log into your account, and click on “Account Information” located at the top of your account page. Make the necessary changes to your account, (i.e. email address, password, billing address, etc.) Scroll to the bottom of the page, and click on “Submit”
The changes you have made will now be saved to your profile.
- Why do I need to register?
- SHOPPING ONLINE
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- How to shop online?
Once you're done shopping, checking out is easy. You may always view the items you have added to your cart by clicking "view cart" button on the orange menu bar at the top of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page.
Once you are viewing the contents of your cart, you may adjust quantities in your cart by changing the number to the left of items, and then by clicking "recalculate" after all quantity adjustments have been made.
Thinking of removing items from your cart?
You may instead want to consider saving the items to your wish list for a future purchase. Items that you move to your wish list can later be moved back to your shopping cart, or you can send copies of your wish list to others in hopes of making your wishes come true. Please note, items added to your wish list do not ensure later availability. (You must login to use the wish list feature). You may always login by clicking “log in” on the menu bar at the top of any page.Once you are ready to checkout with the items in your shopping cart, click on the “checkout” button in your shopping cart. At this point if you have not registered with us before, you will need to click on “register” to sign-up for a new account. If you have already registered with us before, simply sign-in using your email address and the password that you created for the account.
Based on the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, and not for resale. We reserve the right to cancel orders that appear to be for resale purposes.
- Item availability
Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail.
Any changes will be reflected in your order total as well as your shipping confirmation.
- Do you have sizing information?
Designer-specific information regarding size may also be found on the product information page. If you are between sizes or need assistance selecting the proper size, please contact info@replicafootballshirtsonline.com.
- Which credit cards do you accept?
replicafootballshirtsonline.com accepts the following credit cards: Visa, Master Card, American Express, and Discover.
- How can I track my order?
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped.
This confirmation will include the tracking number for your package. You may check the status of your order at anytime by visiting “My Account” on the menu bar at the top of any page.
Once you login to your account using your email address and password, click on “Order History” to view past orders and current orders that you have placed. From here you can determine when your order actually leaves replicafootballshirtsonline.com.
- How can I modify my order?
Please contact Customer Service by email at info@replicafootballshirtsonline.com to find out if it is possible to modify or cancel an existing order.
Please be advised that once an order has been finalized we are unable to make any modifications to the order including cancellations.
- Is shopping online secure?
Our secure servers use advanced encryption and firewall technology to keep your personal information private. Our secure server layer (SSL) software completely encrypts the information you input so that it cannot be read as it travels over the Internet to our order management system. We have extremely strong security measures in place to protect against the loss,misuse, or alteration of your information while it is in our control.
We do not rent, trade, loan, or sell your personal information, or any other information that may identify you, to third parties. We are committed to protecting our customers' privacy. The information we collect is used solely to process your order and to enhance your shopping experience. We also monitor customer traffic patterns and site usage in order to help us refine the design and layout of the store..
If you have any questions about our privacy and security policies, please contact us at info@replicafootballshirtsonline.com.
- How to shop online?
- SHIPPING AND HANDLING
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- Guidelines We aim to ship all orders within 2 business days of orders being placed pending availability and public holidays.
We will contact you with a follow-up email if the merchandise you have selected is not currently in stock.DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS.
- International Shipping costs, methods and disclosure
International shipping charges are based on several factors, including total price of items, the weight of the package, and its destination. Shipping charges are generated using average shipping rates, and may also include fees for insurance and supply costs as appropriate. To determine the cost, please add your selected items to your cart and proceed to checkout. You will be able to view the shipping costs on the review page of the checkout process. This is the last page before finalizing your order. From this page you may either cancel or proceed with your order.
Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be.Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from replicafootballshritsonline.com, you are the importer and must comply with all laws and regulations of the destination country. You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international Customers and Customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information, such as description, to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.
If the order is a gift, the package is marked “Gift,” but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.
Refused Shipments - If you decide to refuse any shipments from replicafootballshirtsonline.com, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to replicafootballshirtsonline.com. This amount will be subtracted from your merchandise refund.
If you have any shipping and handling questions please contact info@replicafootballshirtsonline.com.
- Guidelines
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- What is your return policy?
Due to the sometimes lengthy delivery and customs clearance time for international orders, we must require that Return Authorization requests for all international orders be made within 48 HOURS of receipt of delivery. International returns must be received within seven business days from issuance of Return Authorization. Return shipping for all international orders is the responsibility of the customer, and we strongly suggest the purchase of insurance for the full value of any return merchandise, in addition to delivery confirmation or order tracking. We cannot accept responsibility for any return merchandise that is lost or damaged in transit. For full information about international returns, please contact info@replicafootballshirtsonline.com.
- International Returns
Due to the sometimes lengthy delivery and customs clearance time for international orders, we must require that Return Authorization requests for all international orders be made within 48 HOURS of receipt of delivery. International returns must be received within seven business days from issuance of Return Authorization. Return shipping for all international orders is the responsibility of the customer, and we strongly suggest the purchase of insurance for the full value of any return merchandise, in addition to delivery confirmation or order tracking. We cannot accept responsibility for any return merchandise that is lost or damaged in transit. For full information about international returns, please contact info@replicafootballshirtsonline.com.
- How do I make a return?
To make a return, please follow these easy steps:
Email info@replicafootballshirtsonline.com to request a Return Authorization Number within 7 days of receiving your order. Please allow our Returns Department 24 business hours to process your request. You will receive email notification once your return has been received and processed. - When will my credit card be refunded?
All correctly returned products will be credited as either a store credit or a refund to the original purchaser’s credit card excluding all applicable shipping costs. Once your package has been received at replicafootballshirtsonline.com, your refund will be processed in the original form of payment within five business days.
You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the refund request from replicafootballshirtsonline.com.
- What is your return policy?
- CONTACTING REPLICAFOOTBALLSHIRTSONLINE.COM
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- By E-Mail
For help with orders, and general questions about replicafootballshirtsonline.com: info@replicafootballshirtsonline.com
For additional merchandise information, size guidance, and product recommendations:
info@replicafootballshirtsonline.comFor returns:
info@replicafootballshirtsonline.com
- By E-Mail
